A Customer's Perspective

When I prepare for craft shows, I am always trying to think of ways to create an inviting and unique experience for patrons. Therefore, I change things to create a specific atmosphere for them. It's rare that at a craft show I am able to talk in detail with my customers to get feedback on their experience.

However, one of my customers, Reina, who visited my booth at Unique Los Angeles wrote a blog post from her perspective as a patron of craft shows and festivals. Her experience at Unique LA provided me with great insight into the things a customer expects of vendors and it also gave me confirmation that I have been doing right by my customers.

I'd like to share her blog post with other vendors in hopes that if you are interested in vending at craft shows, festivals, or other events, you will also gain invaluable knowledge from a customer's point of view that you can apply to your booth to make an unique experience for your customers.

I'd also like to share her experience with my current and future customers. This will give you a glimpse into the experience you will have when you visit Serah's at our upcoming events with a vendor who creates an atmosphere with you in mind.

Click HERE to read about Reina's experience.

A special thanks to Reina for sharing her opinion and allowing me to share it with others.

Unique Los Angeles 2009 Recap

I was extra prepared for Unique Los Angeles. This was my first year at Unique LA and after seeing the booth photos of Rock Scissor Paper from last year, I was inspired to kick it up a notch for my booth display. And wouldn't you believe it, when I arrived at Unique LA, I was right across from Rock Scissor Paper!



The only other thing I wanted to complete my booth was a floor covering but overall I was happy with how it turned out. I even splurged on a few extra things to give my booth those extra touches I wanted to. I bought a cake stand, a bubble machine, and used my banner.


As a very extra special treat, a friend of mine made the most awesome complement to my booth that one can imagine – a diorama!



Isn’t this the most adorable thing you’ve ever seen!?! Other than my cupcake soaps, this was my favorite thing in the whole booth and everyone who visited my booth noticed it as well!

I met a lot of cool people and even had repeat customers! One of my customers wrote a very interesting blog post that I will share with you all in future post. With every show I do, there are always moments that I will never forget. There was a little girl about two years of age who came to visit my booth with her dad and he bought a mini cupcake soap for her. About a hour later, I saw the same mini cupcake soap gliding by my booth in a little hand. Then I noticed that it was the bright-eyed little girl holding the mini cupcake soap in her hand as her mother pushed her past my booth in the stroller. I smiled and giggled because it was the cutest thing I’d ever seen. She was the cutest mobile advertising I’ve ever had! Her mother exclaimed, “She just loves her cupcake soap!”

Later, a lady came by with 4 little girls and a baby. As we were talking, she informed me that one of the little girls had $5 to spend at the show because she won the Good Girl of the Week prize. The little girl loved the Mini Mint Chocolate Cupcake Soap but she said that she wanted to visit all of the vendors first before she made her decision. And can you imagine my surprise, when she came back to my booth to spend her $5. We had over 275 vendors so I was SO honored!

I love selling my cupcake soaps and it’s moments like that which makes what I do even more rewarding.

Last but not least, I had to stop by the Oh Snap photo booth!



There are additional photos, in my flickr album.

Unique Los Angeles - Spring 2009

laweekly
Originally uploaded by uniquelosangeles

Serah's Cupcake Soaps

Booth #307

See you there!

Saturday, May 2, 11 am – 7 pm
Sunday, May 3, 11 am – 5 pm
Held at the California Market Center penthouse
(110 East Ninth Street, LA, CA - Map It)
$5 per ticket (children 10 and under are free), with 50% of ticket sales benefit a local charity

I’ve Been Accepted into Unique Los Angeles!

I have been keeping my fingers crossed since I applied to Unique Los Angeles and I found out on March 31st that I got accepted! I am one of over 250 fantastic vendors who will be at the Spring Unique Los Angeles event! I have heard so many good things about this event. I am so excited that I screamed when I got the news! I really hope to see you there! I’m telling you a little less than a month in advance so mark your calendars!

Saturday, May 2, 11 am – 7 pm
Sunday, May 3, 11 am – 5 pm
Held at the California Market Center penthouse (110 East Ninth Street, LA, CA - Map It)
$5 per ticket (children 10 and under are free), with 50% of ticket sales benefit a local charity